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  • Delivery How You Like It

    Free delivery available

    Free Delivery

    Available on orders over £100 to most of the UK

    Next day delivery

    Next Day Delivery

    Order by 10pm to get your order tomorrow!

    Saturday delivery

    Saturday Delivery

    Not going to be in during the week? We can deliver on Saturdays!

    DPD delivery

    DPD 1 Hour Time Slot

    We'll give you a 1 hour delivery window so you're not waiting in all day!

    collect plus

    7,000 Pick up Points

    Don't wait in! Collect from your local store. Find out more here.

    Delivery Prices

    Delivery Option Standard Delivery (5 working days) Next Day
    Mon - Saturday
    Choose a Day
    Mon - Saturday
    £100 and over FREE £9.99 £14.99
    Under £100 £2.99 £9.99 £14.99

    **Next Day Cut Off - depends on cleared payments and passing of payment security checks

    Delivery Option Scottish Highlands Scottish Islands Isle of Man & Isle of Wight Channel Isles Northern Ireland Republic of Ireland
    Rapid: 1 to 3 Working Days £14.99 £14.99 £14.99 £14.99 £14.99 £14.99*
    Standard: Up to 5 Working Days £9.99 £9.99 £9.99 £9.99 £9.99 £9.99

    European Destination Delivery Method Price (including VAT)
    Austria, Belgium, Denmark, Germany, France, Italy, Luxembourg, Netherland, Portugal, Spain, Sweden (max of 30Kg per package)
    3 to 4 Days
    £19.99 per package
    Cyprus Must arrange your own delivery and collect from store Call: 0871 971 0005

    NB: Please remember for European deliveries to arrange your own insurance against loss or damage

    *Please note the following postcodes are classed as Non-Mainland UK or Remote/Rural delivery: AB, IV, KW, PA, PH, HS, KA, ZE, PO30-PO41, IM, JE, GY, BT, TR21-TR25.

    Next Day delivery excludes weekends and bank Holidays. If you have requested add on services such as Essential Drone Setup, your order will be delayed and Next Day Delivery means that your order will be despatched on a premium delivery service when your configuration has been completed.

    The majority of orders can be tracked online however for some couriers we are unable to offer you tracking details. If this is the case and your delivery has not arrived by 8pm on the due delivery date, please contact us using our eMessage system. Many customers ask us for an update on delivery time – unfortunately we are unable to provide this information and request that you contact the couriers directly if this is needed.

    NB All items should be inspected upon delivery and damaged goods should be refused. If you notice damage after goods are delivered you must be report this to us within 48 hours of delivery.

    CollectPlus Click and Collect

    We can deliver to 5,800 secure locations to ensure you never miss another parcel again!

    Next Day Collection: £4.95
    Standard Collection within 4 days: £3.95

    Available for parcels up to 60cm x 50cm x 50cm in size.

    For more information on our CollectPlus Click and Collect service, please click here. For any other frequently asked questions, please see our CollectPlus FAQ's page.


    After Sale Service

    We operate a fair and open after-sales service. We firmly believe that setting out our terms clearly rather than burying them in small print is what customers should be able to expect of any business. Everything you need to know about our policy is outlined here.

    Over 99% of our orders are handled perfectly – goods are delivered on time and work without fault. However from time to time things do go wrong. Parcels can get misrouted by the couriers, traffic can prevent deliveries arriving on time, manufacturer’s specifications can be inaccurate and items can develop a fault. The real test of an online retailer is not just the availability of good value products, but how well they deal with after sales problems. We aim to offer a service most other online retailers fail to deliver on: Product availability, value, reliable delivery and a clear and fair after-sales service.

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    Late Delivery

    If your goods haven’t arrived as expected, please follow the link in your email to use our online tracking service.

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    Damaged / Missing / Wrong Items

    Nearly all our orders arrive on time and in the same excellent condition they left our warehouse. However items can get damaged about in transit and whilst often it is only the packaging that is damaged, the products themselves are occasionally damaged. Items also occasionally get misrouted or lost in transit.

    If damage is noticed at point of delivery the order can be refused and returned with the driver.

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    European Delivery

    We have entered into an agreement with various couriers whereby our customers in the Republic of Ireland and mainland Europe wishing to purchase from us can enter into a contract with our couriers to have products shipped to those countries.

    Delivery costs to non-UK destinations are calculated on an order by order basis and is dependent on the delivery destination and value of the goods ordered. The delivery cost will be advised at the time of placing your order online.

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