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Delivery How You Like It

Free Delivery


Free delivery to most of the UK on orders over £100!

Next day delivery

Next Day Delivery

Order by 10pm to get your order tomorrow!

Saturday delivery

Saturday Delivery

Not going to be in during the week? We can deliver on Saturdays!

DPD delivery

DPD 1 Hour Time Slot

We'll give you a 1 hour delivery window so you're not waiting in all day!

click and collect


Same day collection is available!
Find us here.

collect plus

7,000 Pick up Points

Don't wait in! Collect from your local store. Find out more here.

Delivery Prices

Delivery Option Standard Delivery (3 to 4 working days) Next Day
Mon - Friday
Choose a Day
Mon - Friday
Next day 
before 1pm
Mon - Friday
Saturday  Collect from store
Mon - Sunday
£100 and over N/A FREE (order by 10pm Mon-Fri) FREE £14.95 (order by 12pm Mon-Fri) £12.95 (order by 10pm on Fri) FREE*
Under £100 £2.95 £4.95 (order by 10pm Mon-Fri) £4.95 £14.95 (order by 12pm Mon-Fri) £12.95 (order by 10pm on Fri) FREE*

**Next Day Cut Off - depends on cleared payments and passing of payment security checks

Delivery Option Scottish Highlands Scottish Islands Isle of Man & Isle of Wight Channel Isles Northern Ireland Republic of Ireland
Rapid: 1 to 3 Working Days £14.95 £14.95 £14.95 £14.95 £14.95 £14.95*
Standard: Up to 5 Working Days £9.95 £9.95 £9.95 £9.95 £9.95 £9.95

*Dublin 1 to 2  working days, rest of Ireland 3 to 4 working days

European Destination Delivery Method Price (including VAT)
Austria, Belgium, Denmark, Germany, France, Italy, Luxembourg, Netherland, Portugal, Spain, Sweden (max of 30Kg per package)
3 to 4 Days
£19.95 per package
Cyprus Must arrange your own delivery and collect from store Call: 0871 971 0005

NB: Please remember for European deliveries to arrange your own insurance against loss or damage

*Please note the following postcodes are classed as Non-Mainland UK or Remote/Rural delivery: AB, IV, KW, PA, PH, HS, KA, ZE, PO30-PO41, IM, JE, GY, BT, TR21-TR25.

Next Day delivery excludes weekends and bank Holidays. If you have requested add on services such as Essential Drone Setup, your order will be delayed and Next Day Delivery means that your order will be despatched on a premium delivery service when your configuration has been completed.

The majority of orders can be tracked online however for some couriers we are unable to offer you tracking details. If this is the case and your delivery has not arrived by 8pm on the due delivery date, please contact us using our eMessage system. Many customers ask us for an update on delivery time – unfortunately we are unable to provide this information and request that you contact the couriers directly if this is needed.

NB All items should be inspected upon delivery and damaged goods should be refused. If you notice damage after goods are delivered you must be report this to us within 48 hours of delivery.

Store Collection

Need it in a hurry? You can click & collect FREE on 1,000s of products from our Elland Collection Point! We don't have any products on display here, just order online, on phone, in-store or at the collection point and take your item home same day.

If you like face to face expert advice or want to touch and try a product in-store first, you can pop into our Huddersfield Store. For click & collect at our Huddersfield Store there may be a small charge of £2.50 if we need to transfer stock from our distribution centre in Elland.

CollectPlus Click and Collect

We can deliver to 5,800 secure locations to ensure you never miss another parcel again!

Next Day Collection: £4.95
Standard Collection within 4 days: £3.95

Available for parcels up to 60cm x 50cm x 50cm in size.

For more information on our CollectPlus Click and Collect service, please click here. For any other frequently asked questions, please see our CollectPlus FAQ's page.


After Sale Service

We operate a fair and open after-sales service. We firmly believe that setting out our terms clearly rather than burying them in small print is what customers should be able to expect of any business. Everything you need to know about our policy is outlined here.

Over 99% of our orders are handled perfectly – goods are delivered on time and work without fault. However from time to time things do go wrong. Parcels can get misrouted by the couriers, traffic can prevent deliveries arriving on time, manufacturer’s specifications can be inaccurate and items can develop a fault. The real test of an online retailer is not just the availability of good value products, but how well they deal with after sales problems. We aim to offer a service most other online retailers fail to deliver on: Product availability, value, reliable delivery and a clear and fair after-sales service.

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Late Delivery

If your goods haven’t arrived as expected, please follow the link in your email to use our online tracking service.

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Damaged / Missing / Wrong Items

Nearly all our orders arrive on time and in the same excellent condition they left our warehouse. However items can get damaged about in transit and whilst often it is only the packaging that is damaged, the products themselves are occasionally damaged. Items also occasionally get misrouted or lost in transit.

If damage is noticed at point of delivery the order can be refused and returned with the driver.

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European Delivery

We have entered into an agreement with various couriers whereby our customers in the Republic of Ireland and mainland Europe wishing to purchase from us can enter into a contract with our couriers to have products shipped to those countries.

Delivery costs to non-UK destinations are calculated on an order by order basis and is dependent on the delivery destination and value of the goods ordered. The delivery cost will be advised at the time of placing your order online.

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