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DJI Repair Center

What our Customers say

At Drones Direct we know we're doing a good job when our customers are happy with our service.  Here are a few of the comments we've received, letting us know how well we've done.

I will definitely be recommending you guys to friends. Service was excellent and communication was spot on with regular updates. Got my drone back yesterday, really impressed with the repairs and it works perfectly. Very happy, Thanks.

Jack - DJI Mavic Pro

After crashing in to a tree and finally fishing my drone out I feared the worst. But thanks to your help its flying as good as new now. Really impressed with the service and thanks for actually repairing the drone rather than trying to upsell to me. I would definitely use you guys again, but let’s hope I don’t need to!

Olly – DJI Phantom 4

The camera on my drone wasn’t working and I feared the worst thinking id have to pay for a replacement camera! Just popped into store and dropped it off for it to be checked out. Service was quick with great contact. Turns out it was just a lose wire. Thanks for the honesty and repairs.

Sam - DJI Phantom 3

Great expert advice on my Phantom 4 Pro. Really appreciate all the help and being kept in the loop all the way through.

Rob - DJI Phantom 4 Pro

Great expert advice on my Phantom 4 Pro. Really appreciate all the help and being kept in the loop all the way through.

Rob - DJI Phantom 4 Pro

My drone collided with the side of my house, and unfortunately it wasn’t under warranty anymore. I contacted these guys and they discovered there was a problem with my controller. Got that fixed along with the propellers id smashed up! Wasn’t too pricey, definitely a better option than forking out for a new drone!

Marcus – DJI Inspire 1

Crashed my drone after only having it a few days, it was definitely my own fault so I knew I couldn’t claim on the warranty. Sent it in to these guys and they contacted me pretty quick. Luckily it was all just cosmetic damage to the shell, nothing major. Pricing was reasonable. Really pleased I tried these guys out, would recommend.

Luke – DJI Phantom 4

After getting a pre-owned drone on ebay I wanted to make sure it was actually like new as it was described, before I took it out for a flight myself. So I popped into these guys as I saw online they did free health checks. My drone was in perfect health. Really handy service. Appreciate the time they spent on my drone.

Gary – DJI Inspire 1

My spark wasn’t quite flying right. I was local to the area so I thought I’d just nip in and put it in for a health check. Turns out there was something up with the motor. Luckily I didn’t need a full motor replacement. These guys were really honest with me, kept me in the know and didn’t do anything without my say so first. Would definitely use them again.

Mark – DJI Spark

Thanks for the speedy repair and regular updates. Professional service all round. I would use this service again for any future problems.

Alan – DJI Phantom 4 Advanced

Fast turnaround. Got my drone back today, can’t wait to get back out there with it. Would definitely recommend their service to fellow pilots. Cheers.

Rick – DJI Spark

Brilliant service. Staff are really helpful and gave plenty of updates, got my drone back pretty quick too. Sent my drone in for camera repairs and was impressed with the free health check it got at the same time.

Greg – DJI Phantom 3

Just wanted to say thanks for the professional and quick service I received with my drone repair. It’s as good as new, couldn’t be happier. A well-oiled machine once again!

Tom – DJI Inspire 2

Wouldn’t hesitate to use them again or recommend to friends. Quick service with great expert advice. I had some motor repairs done and I was worried it would be costly to repair, pricing was reasonable, really impressed. Thanks.

Andy – DJI Mavic Pro

Had my landing gear repaired after an awkward crash. Found the service online and it was really simple and easy. They called me up after they’d inspected the drone and its health check, which was free. No other problems found, just a simple case of repairing the landing gear. Really appreciated the free health check and being kept in the loop.

Josh – DJI Phantom 4 Pro

Heard from a friend about these guys. So glad I checked their site and then went on to send my drone in. The free health check is a great service. After crashing my drone I thought I only needed shell repair, however they also found some lose camera wires. Friendly staff, sound advice. Really happy with all the repairs.

Ben – DJI Inspire 2

Sent my drone in after it was flying a bit loopy. Turned out it wasn’t even the drone! It was my controller. These guys were really honest and gave expert advice. Repairs were cheap. Back to flying now, really happy.

Ian – DJI Phantom 3

First class service. My drone was flying a bit wobbly and I wasn’t sure exactly what was wrong with it. I found the service online and thought I’d give it a go. They did the health check and located the problem quickly. I really appreciated that they contacted me to discuss pricing and repairs first. Now my drone is as good as new. Thanks!

Steve – DJI Inspire 1

Idiot that I am I couldn’t resist flying my drone on a day where it was a bit too windy, to say the least I regretted my decision. I sent my drone off for shell repairs. It came back quickly, as good as new. Great service that definitely saved me a lot of money.

Matt – DJI Phantom 4 Advanced

For the life of me I couldn’t not figure out what was wrong with my camera, after endless troubleshooting I gave up and sent my drone off to these guys. So glad I did, wish I’d done it sooner. A few days later and after some expert camera repairs its back in action.

Paul – DJI Mavic Pro

Took my drone off from an unusual spot, think I threw the compass off as once in the air it wasn’t responding properly and it was all over the place. Suffice to say I ended up crash-landing in a bush. These guys fixed my landing gear and shell, for a great price which we agreed upon first. So happy it was all cosmetic damage after their free health diagnosis said all was good. Happy flyer!

Joe – DJI Phantom 4

 

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